24/7 support on your total ERP solution
More and more companies are out-sourcing their ERP management. That’s because it is no longer part of their core business, or because the application is so complex that continuity can no longer be assured.
Your objectives
- You want to save costs on ERP management.
- You want to guarantee ERP application continuity.
- You don’t want to maintain your ERP application yourself.
Our solutions
2B Interactive can comprehensively manage all your ERP activities and applications: either on a continuous basis (‘proactively’) or on ad hoc basis (‘reactively’). Via our BRONZE-SILVER-GOLD principle we can offer management plans tailor-made to your situation. All agreements concerning the service and continuity of your systems are defined in a Service Level Agreement (SLA).
Your advantage
You choose the services and the degree of services which best suits your needs. In all cases you are ensured of an extremely reliable and flexible partner in 2B Support, which provides you with a tailor-made SLA.
In every company regular modifications in the ICT infrastructure are made including those within the ERP applications. That’s why at regular, pre-defined intervals your SLA is evaluated with you and adapted where necessary.
Service Desk & Support Site
For the support of your ICT applications you can use the Support site of 2B Support. For all management services of 2B Support, the first contact is via the service desk. This is manned by people with very broad ICT experience, and who are familiar with your applications. As a result, questions and problems are answered and solved quickly and efficiently.
Using the link below you can visit our support site. With the correct user name and your password you can post questions and get solutions to problems.
Service Desk 2B Interactive